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Error Response Format

All API endpoints return consistent error responses with the following structure:

Common Error Codes

Authentication Errors

Invalid API Key

Missing API Key

Validation Errors

Invalid Plate Format

Missing Required Fields

Resource Not Found Errors

Invalid Location ID

Location Update Errors

When updating locations, you may encounter specific errors:

Invalid Whitelist ID

Duplicate Vehicle Errors

Rate Limiting Errors

Network Errors

Connection Timeout

Comprehensive Error Handler

Implement a comprehensive error handler for all scenarios:

Troubleshooting Checklist

1

Check API Key

Verify your API key is correct and has the necessary permissions for the requested resource.
2

Validate Request Data

Ensure all required fields are present and data formats are correct according to the API specification.
3

Check Rate Limits

Verify you haven’t exceeded the 1000 requests per hour limit. Check rate limit headers in responses.
4

Verify Resource IDs

Confirm that location IDs and whitelist IDs are valid and exist in your account.
5

Test Network Connectivity

Ensure your application can reach the API endpoints and there are no firewall or network issues.

Getting Help

Contact Support

Get help with specific error scenarios and troubleshooting.

API Status

Check API status and known issues.